Privacy policy

This page explains what information Go Drops Logistics collects, why, and your choices.

What we collect

Account details: your name, email address, phone number and password (stored only in scrambled form that cannot be read back).
Order details: delivery address, items ordered, amounts paid and shipment tracking.
Support messages you send us.
Basic technical records needed to keep the website secure, such as sign-in attempts.

Why we use it

To process, ship and track your orders.
To contact you about your orders, payments and support requests.
To prevent fraud and keep accounts secure.
To send news or offers, only if you agreed to receive them.

Who we share it with

Payment providers, to take your payment.
Shipping carriers and customs agents, to deliver your parcel and clear customs. Customs authorities may require the contents, value and recipient of a parcel.
We do not sell your personal information.

Cookies

The website uses only the cookies it needs to work: one that keeps you signed in, one for your cart, and one that remembers the currency you chose. We do not use advertising or tracking cookies.

How long we keep it

Order and payment records are kept for as long as the law and our accounting require. You can ask us to close your account.

Your rights

You can ask to see, correct or delete your personal information, subject to records we must keep by law. Contact us through the Contact page.